02:53 Oct 25, 2010 |
Japanese to English translations [PRO] Bus/Financial - Advertising / Public Relations / customer service | |||||||
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| Selected response from: Joyce A Thailand Local time: 10:28 | ||||||
Grading comment
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Summary of answers provided | ||||
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4 +2 | complaint |
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4 +2 | complaints |
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complaint Explanation: It could be either. A complaint is a statement that one is unhappy about something. I'm fed up with my children's complaints about the food. The holidaymakers sat in the bar, complaining about the weather. The customer came back with a complaint about the i-pod. A claim is a demand for money or other benefit. I told them to claim their money back. The customer made a claim under the guarantee. A claim can also be an allegation or an accusation, but this is usually as a verb. The police claim that he was travelling at 130 kph. So in your case: The customer complained that her son was vomiting. (= was unhappy, made a complaint) She claimed that her son's vomiting was the manufacturer's fault. (= made an accusation) She claimed 1 000 euros in damages for doctor's fees to cure him. (= demanded money, made a claim) http://forum.wordreference.com/showthread.php?t=1743758 -------------------------------------------------- Note added at 17 mins (2010-10-25 03:11:05 GMT) -------------------------------------------------- claim to officially demand or receive money from an organization because you have a right to it to state that you have a right to take or have something that is legally yours: com‧plaint a statement in which someone complains about something: LDOCE5 |
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8 mins confidence: peer agreement (net): +2
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