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Poll: How long does it usually take to replace a lost client?
Təhdid postu: ProZ.com Staff
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ProZ.com Staff
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08:10

This forum topic is for the discussion of the poll question "How long does it usually take to replace a lost client?".

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Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portuqaliya
Local time: 13:20
Member (2007)
English to Portuguese
+ ...
Other 10:04

I have been translating for over 40 years, 20 of those as a freelancer and experience taught me that clients come and go, occasionally because one agency stopped working with a particular firm or they simply had no work to offer at that particular time in my language combinations. That’s life! As are the cycles of feast and famine. Anyway, over the years I kept a small number of regulars. They offer me interesting projects, we are a good fit and we collaborate very effectively. Whenever I get ... See more
I have been translating for over 40 years, 20 of those as a freelancer and experience taught me that clients come and go, occasionally because one agency stopped working with a particular firm or they simply had no work to offer at that particular time in my language combinations. That’s life! As are the cycles of feast and famine. Anyway, over the years I kept a small number of regulars. They offer me interesting projects, we are a good fit and we collaborate very effectively. Whenever I get a new client, I must say though that the idea of replacing the one I lost never comes to my mind. It’s a new client, that’s all! ▲ Collapse


Thayenga
Claudio Machado Junior
Heather Oland
 
Lieven Malaise
Lieven Malaise  Identity Verified
Belçika
Local time: 14:20
Member (2020)
French to Dutch
+ ...
NA 10:51

Touching wood here, but since sending a few cold e-mails in my first months as a freelancer I've never had to actively look for new clients. After 21 years the first important (in terms of revenue) client still has to disappear.
 
Hipyan Nopri
Hipyan Nopri  Identity Verified
İndoneziya
Local time: 19:20
English to Indonesian
+ ...
Not Lost, Just Quiet 12:05

I have never lost a client due to translation quality issues.

However, it is quite common for occasional clients to place one or two orders and then go quiet for years.

Some of them return unexpectedly after a long hiatus, while others never come back.

For this reason, I don’t really think in terms of “replacing” a lost client.

Occasional clients come and go naturally, and my workload is shaped more by this ebb and flow than by any si... See more
I have never lost a client due to translation quality issues.

However, it is quite common for occasional clients to place one or two orders and then go quiet for years.

Some of them return unexpectedly after a long hiatus, while others never come back.

For this reason, I don’t really think in terms of “replacing” a lost client.

Occasional clients come and go naturally, and my workload is shaped more by this ebb and flow than by any single client relationship. ▲ Collapse
 


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Poll: How long does it usually take to replace a lost client?






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