con compiti direttivi o di sorveglianza

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Note added at 42 mins (2004-01-16 13:58:52 GMT)
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http://www.jandkassociates.com/cview.asp?courseid=253

Funzioni Direttive / Manageriali
Overview:
This workshop teaches the ten major core principles of management and supervision. Students are provided with the real-world knowledge needed to develop skills that yield instant results. In just five days students learn proven methods for increasing better workplace communications, planning and prioritizing work, motivating employees, improving work processes, delegating, disciplining employees, coaching employees for better work results, handling employee conflicts, improving customer and employee relations, and assessing employee performance

Compiti di Supervisione/Controllo/Sorveglianza
Overview:
Effective supervision is probably an organization\'s most important key to productivity and success. This workshop provides you with the essential tools to build more effective supervisory/employee relationships. Both new and experienced supervisors will benefit as they are challenged to examine their own work styles and develop more effective supervisory techniques.
Objectives:
At the end of the workshop participants should be able to:
• Develop the critical interpersonal skills effective supervisors need
• Understand the difference between \"doing\" a job and \"getting\" a job done
• Communicate effectively to solve problems
• Handle problem employees using proven counseling techniques
• Use praise and other rewards as employee motivators
• Apply appropriate counseling and coaching techniques