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"While many factors contribute to the success of the best performing organizations, Cisco found that successful organizations had several things in common. Each had a culture and structure focused on improving the end-customer experience. Each focused its own operations on functions where it could excel, and relied on partners to take on asks that did not differentiate it with customers. And each was standardizing its business operations, data, and information technology, allowing it to operate more efficiently, internally, with outside partners, and especially with customers. Those organizations that pursued all three of these strategies in parallel were often the most effective. Cisco, having used this three-pronged strategy long before consulting firms gave each part a variety of names, came to call it networked virtual organization (NVO)".