Glossary entry (derived from question below)
English term or phrase:
product outage
English answer:
out‐of‐stock, sold out, or unavailable
Added to glossary by
Taña Dalglish
Nov 15, 2020 16:54
3 yrs ago
30 viewers *
English term
Product Outage
English
Other
Food & Drink
Terms in a burger restaurant
The sentence is in a procedure to run a burger joint:
- Minimizes product outage
Does it mean the product is out of stock (sold out), or not available from the beginning?
- Minimizes product outage
Does it mean the product is out of stock (sold out), or not available from the beginning?
Change log
Nov 22, 2020 11:43: Taña Dalglish Created KOG entry
Responses
+2
3 hrs
Selected
product outage > out‐of‐stock, sold out, or unavailable
As said in the discussion box, depending on how you want to market / frame the description, "product outage" is as follows:
https://onlinelibrary.wiley.com/doi/10.1002/mar.21309
Out‐of‐stock, sold out, or unavailable? Framing a product ...onlinelibrary.wiley.com › doi › mar
Dec 9, 2019 — Abstract Terms, such as “out‐of‐stock,” “sold out,” and “unavailable” are commonly used by retailers to communicate a product or brand outage.
Results demonstrated framing a product or brand outage as “sold out” produces fewer negative product and website reactions.
--------------------------------------------------
Note added at 6 days (2020-11-22 11:42:55 GMT) Post-grading
--------------------------------------------------
Thank you.
https://onlinelibrary.wiley.com/doi/10.1002/mar.21309
Out‐of‐stock, sold out, or unavailable? Framing a product ...onlinelibrary.wiley.com › doi › mar
Dec 9, 2019 — Abstract Terms, such as “out‐of‐stock,” “sold out,” and “unavailable” are commonly used by retailers to communicate a product or brand outage.
Results demonstrated framing a product or brand outage as “sold out” produces fewer negative product and website reactions.
--------------------------------------------------
Note added at 6 days (2020-11-22 11:42:55 GMT) Post-grading
--------------------------------------------------
Thank you.
Peer comment(s):
agree |
Tony M
12 hrs
|
Thank you.
|
|
agree |
Yvonne Gallagher
: you were first with this in the Dbox
1 day 13 hrs
|
Thank you Yvonne. Stay safe.
|
4 KudoZ points awarded for this answer.
Comment: "Thank you"
+2
2 hrs
An unplanned supply interruption of a product
An unplanned supply interruption of a product due to selling out or other factors such as the lack of a certain ingredient.
Note from asker:
Thank you |
Discussion
Out‐of‐stock, sold out, or unavailable? Framing a product ...onlinelibrary.wiley.com › doi › abs › mar
Dec 9, 2019 — Abstract
Terms, such as “out‐of‐stock,” “sold out,” and “unavailable” are commonly used by retailers to communicate a product or brand outage. Although these terms are technically equivalent, prior research on product outage and product scarcity suggest that they may be interpreted and processed differently by consumers. The present research investigated whether the manner in which a product outage was framed elicited different consumer behavioral intentions, attributions, and perceptions in the context of online retailing. Data were collected by means of an online experiment. The experiment incorporated a hypothetical scenario approach in which research participants were asked to react to a particular combination of treatment and blocking factors. Results demonstrated that ceteris paribus, framing a product or brand outage as “sold out” produces fewer negative product and website reactions than does framing it as “out‐of‐stock” or “unavailable.”