Glossary entry

English term or phrase:

Split of claim assessment functionalities

English answer:

split=different methods (functionalities ) used to assess claims

Added to glossary by Yvonne Gallagher
Apr 7, 2013 09:33
11 yrs ago
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English term

Split of claim assessment functionalities

English Bus/Financial Insurance experts
Property claims:
BEST PRACTICE CLAIMS function owns the claims handling process as well as the quality wnhancing support funtions

IT Summay facts finding
Good practice:
OPUS used
Middle layer technology used to integrate front end and back end applications it offers great flexibility
Facts finding:
Split of claim assessment functionalities over multiple application with poor integration capabilities
Change log

Apr 21, 2013 15:58: Yvonne Gallagher Created KOG entry

Responses

7 mins
Selected

split=different methods (functionalities ) used to assess claims

imo

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Note added at 10 mins (2013-04-07 09:43:42 GMT)
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the problem is that these methods or functionalities are not completely integrated or working together as it says after

"multiple (many) applicationS with poor (weak) integration capabilities"

previously it has said what good claims assessment should be:

Middle layer technology used to integrate front end and back end applications

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Note added at 11 mins (2013-04-07 09:44:09 GMT)
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last line in "..."

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Note added at 13 mins (2013-04-07 09:46:52 GMT)
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and the best practice or best way of doing things is: where the handling process is integrated with support to improve quality

"BEST PRACTICE CLAIMS function owns the claims handling process as well as the quality enhancing support functions"

several spelling errors here as well
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4 KudoZ points awarded for this answer.
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