Glossary entry (derived from question below)
French term or phrase:
n’auront aucun scrupule à devoir
Italian translation:
non esiteranno a contattarlo
French term
Italy
English/Italian conference interpreter
Native in: Italian 
Works in: English to Italian, Italian to English, French to Italian, and 1 more.
n’auront aucun scrupule à devoir
o Pourquoi ? La fidélisation d’un client ne se fait qu’en se rappelant à sa mémoire, en développant sa curiosité, en créant le désir.
o Comment ? Utiliser le service après vente, la maintenance, l’arrivée de la prochaine collection, l’avertir de l’arrivée d’un article commandé, le prochain évènement comme argument. Il est également primordial de savoir de quelle façon le client accepte d’être contacté (Téléphone, SMS, e-mail, courrier…). A partir du moment où le client spécifie cette indication, les assistants de vente n’auront aucun scrupule à devoir le contacter.
PRO (1): Dario Natale
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Proposed translations
Italy
Quality, accuracy and reliability
Native in: Italian (Variant: Standard-Italy)
Works in: English to Italian, French to Italian, Spanish to Italian
non esiteranno a contattarlo
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Note added at 15 ore (2012-02-12 08:32:24 GMT)
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In italiano non si può tradurre la frase letteralmente con l'espressione "non farsi scrupolo/i", che in genere si utilizza con una connotazione negative e spesso morale, nel senso di non avere esitazione a compiere un'azione cattiva o comunque riprovevole.
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Note added at 15 ore (2012-02-12 08:34:01 GMT)
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Errata corrige: "con una connotazione negativa".
non si lasceranno scappare l'occasione
non si faranno scrupoli all'obligo di
Il ne faut pas perdre de vue que le texte vise à indiquer aux vendeurs ce que l'on attend d'eux. Relancer le client est avant tout une obligation et je pense qu'on ne peut pas faire l'impasse sur la traduction du terme "devoir " dans " devoir le contacter ".
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Note added at 3 heures (2012-02-11 20:21:02 GMT)
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http://www.google.it/search?q=scrupolo a&ie=utf-8&oe=utf-8&a...
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Note added at 6 heures (2012-02-11 23:16:22 GMT)
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Il est possible que des vendeurs aient émis des réserves sur cette forme de " harcèlement " qui consiste à relancer le client pour susciter un nouvel achat. La communication de ses coordonnées de la part du client pourrait être perçue comme un consentement à être en quelque sorte " dérangé" . Les vendeurs n'auraient donc plus auncune raison de na pas obéir aux directives de leur employeur.
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