English to Italian Other Insurance

Our telephone investigator took a detailed account of the incident in order to establish when the incident occurred and the security arrangements in place. However, whilst the claim was still being investigated the policyholder complained about the nature of our questioning.

Anche in questo caso sapreste dirmi se esiste, nell'ambito dei programmi antifrode assicurativa, una traduzione abituale per l'espressione in oggetto? Grazie