Chief Client Officer

Portuguese translation: diretor de atendimento ao cliente

08:21 Feb 13, 2021
English to Portuguese translations [PRO]
Bus/Financial - Finance (general)
English term or phrase: Chief Client Officer
Traduzir, ou não? Ou amabas as possibilidades?
Filipe Nascimento
Brazil
Local time: 04:20
Portuguese translation:diretor de atendimento ao cliente
Explanation:
Sug.
Vide https://www.google.com/search?q="diretor de atendimento ao c...
Selected response from:

ferreirac
Brazil
Local time: 04:20
Grading comment
Selected automatically based on peer agreement.
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +2diretor de atendimento ao cliente
ferreirac
4 +1Diretor de Relacionamento com o Cliente
Matheus Chaud
3 +1Chefe de Atendimento ao Cliente
Bruno Dutra
4Chief Client Officer
Sergio Carré
3diretor/responsável da/para a área do cliente
Ana Vozone
3superintendente de relacionamento com o cliente
Felipe Tomasi
Summary of reference entries provided
Chief Client Officer
Oliver Simões

Discussion entries: 1





  

Answers


36 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
chief client officer
diretor/responsável da/para a área do cliente


Explanation:
Sugestão.

Ana Vozone
Local time: 07:20
Specializes in field
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 609
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43 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +1
chief client officer
Chefe de Atendimento ao Cliente


Explanation:
eu manteria os dois com o original como explicativo ex: Chefe de Atendimento ao Cliente ou Diretor de Comunicação (CCO / Chief Client Officer)

esse é o líder de comunicação corporativa e responsável pelas relações da empresa com a imprensa, os clientes e a comunidade. Esse cargo pode responder à diretoria de marketing ou atuar de forma conjunta. Em alguns casos, essas duas funções podem ser realizadas pela mesma pessoa.


    https://blog.deskmanager.com.br/o-que-e-cco/
    https://www.catho.com.br/carreira-sucesso/carreira/lideranca/ceo-cfo-cio-cmo-voce-sabe-o-significado/
Bruno Dutra
Brazil
Local time: 04:20
Works in field
Native speaker of: Native in PortuguesePortuguese

Peer comments on this answer (and responses from the answerer)
agree  Liane Lazoski
1 hr
  -> Obrigado, Liane :)
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3 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +2
diretor de atendimento ao cliente


Explanation:
Sug.
Vide https://www.google.com/search?q="diretor de atendimento ao c...

ferreirac
Brazil
Local time: 04:20
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 144
Grading comment
Selected automatically based on peer agreement.

Peer comments on this answer (and responses from the answerer)
agree  Mario Freitas:
8 hrs
  -> Obrigado!

agree  Francisco Fernandes: concordo
2 days 38 mins
  -> Obrigado!
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3 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
Diretor de Relacionamento com o Cliente


Explanation:

Ex.:

https://valor.globo.com/empresas/noticia/2020/11/24/aes-bras...
"...não é uma novidade para a AES, destaca o diretor de relacionamento com o cliente, Rogério Jorge Pereira"

http://www5.sefaz.mt.gov.br/-/representantes-do-governo-de-s...
"O Diretor de Relacionamento com o Cliente do Cepromat, Cláudio Dias, se disse muito satisfeito com a visita"

https://www.jornalnh.com.br/noticias/novo_hamburgo/2020/12/0...
"De acordo com o Diretor de Relacionamento com o Cliente, Sílvio Klein, devido à pandemia, muitas pessoas deixaram de fazer o pagamento"

Matheus Chaud
Brazil
Local time: 04:20
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 268

Peer comments on this answer (and responses from the answerer)
agree  Mario Freitas: Sim, Chief + X + officer = diretor.
7 hrs
  -> Obrigado, Mario!
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5 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
Chief Client Officer


Explanation:
Considerando que esse cargo é sinônimo de Chief Customer Officer, conforme https://www.retently.com/blog/chief-customer-officer/ onde temos que: "You might also hear people referring to this position as Chief Customer Experience Officer, Chief Client Officer, or Chief Customer Service Officer."
Deixo a minha sugestão de não traduzir esse cargo, os cargos C-Level (CEO, CFO, COO, CTO, etc) normalmente são mantidos no original.

Example sentence(s):
  • "O que é CCO (Chief Customer Officer) e qual a sua importância?"
  • "O CCO (Chief Customer Officer) é esse profissional cujas principais atribuições passam por monitorar a satisfação dos clientes, bem como sua lealdade com a marca e a empresa, (...)"

    https://blog.deskmanager.com.br/o-que-e-cco/#:~:text=A%20fun%C3%A7%C3%A3o%20do%20CCO%20%C3%A9,dando%20a%20ele%20aten%C3%A7%C3%A3o%20total.
    https://www.implantandomarketing.com/executivo-do-cliente-o-cco-chief-customer-officer/
Sergio Carré
Brazil
Local time: 04:20
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 8
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1 day 7 hrs   confidence: Answerer confidence 3/5Answerer confidence 3/5
chief client officer
superintendente de relacionamento com o cliente


Explanation:
Mais uma opção.

https://www.google.com/search?sxsrf=ALeKk03VCqE5_K3fJeVnXJ5r...

Felipe Tomasi
Brazil
Local time: 04:20
Specializes in field
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 40
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Reference comments


7 hrs
Reference: Chief Client Officer

Reference information:
- CCO's go by numerous names, including Chief Client Officers, Chief Customer Officers, Chief Customer Service Officers, and Member Experience among others.
 - Ten percent of fortune 500 companies have CCOs.
 - Eight out of ten customers are willing to pay for better service.

CCO Goals and Priorities:
https://start.askwonder.com/insights/chief-client-officer-go...

Oliver Simões
United States
Works in field
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 123
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